Client Support

INTEGRA strives to provide the highest level of support to each of our clients, we’re always looking for better ways to serve you:

Contact INTEGRA Support

Our Client Support professionals are available to service your needs Monday thru Friday 7AM – 7PM CST. Weekend appointments are also available by appointment. After hours contact is available for emergency use only. To contact a Client Support professional, simply dial (615) 595-0900, and press option 1, or you may e-mail us at support@integra-online.com.

Read more about INTEGRA’s Client Support.

As an added service to our clients, you are assigned a Client Advocate. On a mutually agreed upon regular interval, you and your “CA” will communicate by phone, email or in person – with the intent to identify any exceptional issues which may warrant a higher level of response. Your Client Advocate has the authority to obtain ANY resources required to best accommodate your requests at ANY time. Every issue, regardless of its level of complexity, is directed to the Client Advocate for ensuring continuity and timeliness in responding to the client. Contact your Client Advocate directly (615-595-0900 and their extension) or send your advocate an email.

Access the most recent Destiny updates online via our FTP site

Communicate online with other INTEGRA clients

and post/discuss your ideas, issues, and learn more about Destiny using our interactive Users’ Forum.

2007 Users’ Group Conference

Information on the Users’ Group Conference to be held in Nashville, TN in April 2007 will be posted when available.