NetGuard Managed Services - Features and Benefits

You don’t have to be a multinational corporation for your business to depend on technology. Even in small and medium-sized companies, a downed network can mean major costs in repairs and lost productivity.

The solution is to keep your network from getting to the point of failure in the first place.

It’s what we call NETGUARD

Through proactive, round-the-clock network monitoring and management, we can identify and address technical issues before they become work-stopping problems. And we do it for a remarkably affordable price!

The benefits go beyond just avoiding downtime: with NETGUARD we can help you anticipate your future technology needs—and be ready to meet them.

Most importantly, we’re a local company, not some faraway offshore help desk. When you need us onsite, we can be there—to install, configure, resolve and advise.

Your business success depends on your IT infrastructure. You need Integra Technology Group to deliver proactive services that not only keep your network up and running, but running effectively and efficiently. Integra Technology Group’s complete “managed services” package means that you will see increased performance, security, and reliability – immediately, and at an affordable price.

Quick Response

         Integra Technology Group can monitor what issues are affecting your network, and will respond before they become critical such as a server running low on memory

         Automatic alert dispatch to Integra Technology Group guarantees a quick response to problems at your site

Security Monitoring

         Alerts Integra Technology Group on attempted network access by unauthorized users

         Software content control allows you to ban high-bandwidth interactive games or illegal peer-to-peer file sharing which monopolize business resources and promote viruses and spyware

         Extensive security reporting gives you a bird’s-eye view of your entire network’s security

         Patch inventory ensures your operating systems are up to date and not exposed to vulnerabilities

Graphical Performance Reporting

         Scheduled executive reporting, automatically generated and sent directly to your e-mail address

         Easy-to-understand graphical reports with “un/acceptable threshold” lines

         Makes capacity management and upgrade planning simple

Remote Management and Communication

         Integra Technology Group can minimize disruptions to the work environment by remotely resolving issues using a secure VPN system

         If an issue arises that requires on-site assistance, prior in-depth knowledge allows us to send fully prepared specialists who can resolve the issue faster than ever before

         Network services monitoring and alerting (POP3, HTTP, FTP and others)

         Very low bandwidth requirements – does not slow down your network response time

Detailed Site Level Inventory

         Up-to-date hardware, software and patch information - automatically collected, 100% accurate – can be used for insurance claims in case of flood, fire or theft

Grow Your Business, Cut Costs

         Visits from Integra Technology Group shift from fixing problems to cooperatively managing your network’s growth

         Maximize the life of existing hardware and minimize unnecessary expenses by reallocating existing resources to where they are needed most