"We've learned a lot from other INTEGRA clients, and it really helps us all to weigh in together and influence INTEGRA's development priorities. INTEGRA has a very capable staff, and they are very open to clients and our needs." Read More Charlotte Schrick, AVP of Secondary Marketing, Bank of Blue Valley
About INTEGRA
INTEGRA'S Better Way…
When Jerry Pratt and Rick Allen started INTEGRA Software Systems in 1996, there were already several large competitors in the mortgage software industry. Many mortgage lenders across the country, though, were frustrated with their poorly performing and/or costly, difficult-to-use loan origination software products. INTEGRA principals were already veterans of the mortgage software business, and they knew that there was a better way— to make integrity with customers as paramount—and hence the company’s name: INTEGRA. Tim Bartek, the company’s other principal and also an experienced mortgage professional, joined INTEGRA in 1998 when the first Destiny version was commercially launched.
INTEGRA’s primary objective was to develop ONE comprehensive mortgage loan origination system that:
1) Includes a broad range of up-to-date loan origination functionality
2) Is customizable to meet customers' needs
3) Can be easily implemented
4) Is user friendly for operation by people at all levels of a mortgage lending business and
5) Is reliable
Unlike many of competitors, INTEGRA places clients first in every aspect of the business, We don’t just talk the talk about clients. We firmly believe that our success over the past decade has been dependent on how well we have partnered with our clients. That includes listening to each of them via:
1) Ongoing Destiny application implementations, training and software development projects
2) Our Client Advocates—an experienced INTEGRA staff member is assigned to each client as a primary contact and stays in touch at on a regular basis.
3) The INTEGRA Forum that enables clients to interact online with other INTEGRA clients and staff–to get the most out of their own Destiny system.
4) Our 3-day Annual Users' Conference.
5) Our Users' Group (formed in 2006) that includes client and INTEGRA representatives who discuss priority issues on a monthly basis.
All of these avenues and others keep us in touch with our clients—and the mortgage industry—and enable us to roll out the best loan origination software we possibly can.
INTEGRA has made hundreds of enhancements to its Destiny product over the years and continues to regularly add features and functionality as requested by its customers. Time after time new customers are pleasantly surprised with the switch to INTEGRA and tell us, "It works like it is supposed to work and like you said it would…unlike other LOS software we’ve used."
INTEGRA Today
The company operates from its headquarters in Franklin, Tennessee, south of Nashville, and has sales offices in Brookville, MD and Santa Clarita, CA. We believe that INTEGRA compares favorably with any top, end-to-end mortgage software vendor. But don't take our word for it. Take a look at Destiny and see for yourself. And hear from our customers.
We know that your mortgage origination system is the key technology component of your mortgage business—whether yours is a traditional retail or wholesale lender, a bank, a non-conforming lender, or other mortgage lending organization. If you really want to stand out in the mortgage lending crowd in your market(s), take a look at Destiny.