|Monday January 21|
"We like the fact that we can do our own in-house custom work, but we've also asked INTEGRA to do a number of custom projects involving such things as enhanced security features, additions to the interim servicing, and a new lock screen that was specifically designed for our business."
Stuart Smith, Manager of Software Development, K. Hovnanian American Mortgage
Frequently Asked Questions
INTEGRA Sales FAQ's
Q: How much does your software cost?
A: The price of the Destiny software is based totally upon the number of people who will be using it. Get a price quote for your lending business.
A: No; this is a one-time charge that is split up into three payments.
A: Yes. We would suggest our DestinyXpress product for upstarts.
A: While we don’t sell our software on price alone, INTEGRA’s Destiny loan origination software is very competitively priced based upon the features and functionality that we offer.
A. No it is included in the cost of the software and is based upon the number of concurrent users.
A: No; training and implementation services are additional and are calculated based upon the needs of each individual client. Read more about INTEGRA Services.
A: We license on software based upon the number of concurrent users. For example, if you have 100 employees, you may only need 65 or 75 licenses—since all users will not be using the software at the same time.
A: It’s very simple. You call our customer support department and we can have the new licenses activated in minutes.
A: Annual Software Maintenance is a charge that provides for the continual upkeep of the software. This includes all enhancements, compliance updates and bug fixes. It also provides you with unlimited Customer Support. Currently, the rate is 20% of the cost of the software per year.
A: Read about the comprehensive loan origination software functionality that we deliver.
A: No; unlike other vendors, we provide one product, and all functions/features are included.
A: Just go to the Request A Demo page and sign up, and we’ll schedule a Destiny demonstration at your convenience.
A: The only other required software is the database software such as Oracle or SQL Server and standard Windows Server and Workstation software. Read more about our Technical Specifications. We provide A to Z functionality and everything is developed in house—and in the USA.
A: Completely. Nothing has to be installed on any workstations or for any remote users. Read more about providing web access for your staff and broker partners.
This truly depends upon your needs and the scope of the project, and we will provide a projected “go live” date once a project plan is in place. Read more about INTEGRA training and implementation.
A: We provide you all of the necessary training, and training is usually conducted on your site or sites.
A: Either or both. Many of our customers do their own customization. Read more about Destiny Configuration and Customization . If you are short on development resources, INTEGRA has a complete department that caters to your customization needs.
A: Never; we have clients that have grown from 35 employees to over 1,500 and they still use our software. Our software will grow with you.
A: Yes. We have a Users’ Group that operates independent of INTEGRA and develops priority issues for INTEGRA to address. In addition we have a formalized Annual Users’ Conference each spring. Read more about how INTEGRA facilitates communications with our clients.
A: Absolutely. Our architecture is open allowing you to connect to virtually any other third party. We provide many of these interfaces for free as a standard part of every transaction. See our list of Partner interfaces
A: We have partnered with Wolters Kluwer (VMP) and Harland GreatDocs to provide the standard documents required for any state—as well as other 3rd party Doc Prep providers. In addition, we or you can design custom documents to meet your needs—or help you design your own.
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